Hi Experts,
we are trying to configure CHARM (comes under ITSM) for Implementation project could you please share the steps needed for it.
i did some activities as followed wizard base configuration of ITSM (for CHARM not service desk) and assigned project to img but when tried to create Task List it was giving error in TMS and Project.
we assign the same solution in project for which we already getting the EWA, not understand why this project getting error in solution.
also not understand the QGM, does it necessary to configure for CHARM.
could you please let me know the basic stesp those required for CHARM in SOLMAN 7.1 SP8.
we have three system landscape DEV-QAS-PRD.
and currently configure TMS is DEV have two clients 110/150, when request goes to QAS (200) its also come into DEV (150), after QA at the time when we import TR into PRD(300) TR also goes into QAS(220).
Please help me to understand and configure CHARM in our scenario.
Best Regards
Deepak