Hello,
We have a scenario where we create a service order, add some operations, and then some components to the operations. Note that we are set up to use the same purchase req for all components so all components, regardless of operation, are on the same req.
We then release all lines on the purchase req and continue on to convert to purchase orders. In some cases, the PO's are then received.
Now, it is discovered that we need to add addtional components to the same service order so we do that. These new components are added to the original purchase req. Upon saving the service order, all of the previously released lines have reverted back to unreleased. Very frustrating since some of the req lines are already converted to purchase orders.
Note that the changability flag is set to 4 for our release indicator.
We are at a loss as to how to fix this. Anyt insights are appreciated.
Regards,
Greg