Hi All,
We have an issue with escalation at Role Owner Stage.
I have enabled escalation to Alternate Role Owner after 5 days, if the role owner hasn't approved.
Now that my request has 4 roles, out of which 3 roles are approved and 1 role is pending approval.
Once escalation criteria is met, only the role which is pending approval should escalate to alternate role owner.
Instead all the roles (which are already approved) are being escalated to alternate role owner.
We have already implemented the below SAP notes. We are on GRC SP13.
2008881 - Approved request items are also escalated alongwith unapproved items
2000779 - UAM: Esclation on roleowner stage not working properply
Experts please help me in getting this issue fixed?
~ Madan
