Hi Guru's,
We're doing the EHP6 upgrade and on the Preprocessing step, under phase MAIN_SHDPREPUT/START_SHDI_PREPUT, shadow instance was failed to start. We tried to start it manually but its throwing error message.
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on STARTSSC.LOG
1 ETQ359 RFC Login to: System="SID", AsHost="hostname" Nr="02", GwHost="hostname", GwService="sapgw02"
2EETQ231 RFC Login failed
2 ETQ399 SYSTEM HEALTH MANAGER: Checking instance number 2 for used ports on host 'hostname'.
3 ETQ399 SYSTEM HEALTH MANAGER: Port 3202 appears to be unused.
3 ETQ399 SYSTEM HEALTH MANAGER: Port 3302 appears to be unused.
3 ETQ399 SYSTEM HEALTH MANAGER: Port 3602 appears to be used.
1 ETQ399 SYSTEM HEALTH MANAGER: System is down, go on with start action
1 ETQ399 SAPCONTROL MANAGER: startWait with host: hostname and instance: 02
3 ETQ399 20131005152443: PID 10676 execute '/upgrade/SUM/abap/exe/sapcontrol -prot NI_HTTP -host hostname -nr 02 -function StartWait 300 10' , output written to '/upgrade/SUM/abap/log/SAPup.ECO'.
3 ETQ399 20131005152453: PID 10676 exited with status 2
1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 02.
1EETQ399 SYSTEM MANAGER: START of mandatory instance 02 on server hostname has failed
2EETQ399 Starting shadow instance failed
4 ETQ399 Starting dialog 'StartSHDFailed' at 20131005152453.
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SAPup startshd
Starting shadow system ...
Starting service ...
FATAL ERROR: Process /upgrade/SUM/abap/exe/sapcontrol exited with 2, see '/upgrade/SUM/abap/log/SAPup.ECO' for details
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on SAPup.ECO
EXECUTING /upgrade/SUM/abap/exe/sapcontrol -prot NI_HTTP -host hostname -nr 02 -function StartWait 300 10
05.10.2013 18:04:15
Start
OK
05.10.2013 18:04:26
StartWait
FAIL: process disp+work Dispatcher not running
SAPup> Process with PID 5223 terminated with status 2 at 20131005180426!
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Searched a lot on SCN but didn't get any solutions. If anyone overcome this issue means, kindly let me know.
Regards,
Guna